91 Clu Privacy Policy – Our Commitment to Protecting Your Data

Learn everything about how your personal data is collected, why it's collected, and how it's kept secure at 91 Clu — all explained in plain English.

Last updated: January 2026 SSL Encrypted Read in Bangla
Security Levels
Data Encryption 256-bit
Access control Maximum
Data minimization Active
Third-party sharing Limited

91 Clu never sells your data. It is used solely to provide services and ensure security. By using this platform, you are considered to have agreed to this privacy policy.

A few words before we begin

When you register, place bets, or make a deposit on 91 Clu, certain information reaches us. You have every right to know how we use that information, who we share it with (or don't), and how long we keep it.

Privacy policies on many platforms are written in such complex language that most people never bother reading them. 91 Clu wants to be straightforward about this. That's why our full policy is written in plain, simple language — broken down into clearly labelled sections so you can jump straight to whatever you want to know.

If you have any questions, contact details are available at the bottom of the page. The 91 Clu support team is ready to assist you in English with any queries.

Our Core Principles on Data Protection

91 Clu's privacy policy is built on a set of core principles. These aren't just words on paper — they are applied to every technical decision we make.

Minimal data collection

Only the data strictly necessary to deliver our services is collected. 91 Clu never gathers unnecessary or excessive personal information.

Never Sold to Third Parties

Your name, phone number, and transaction details are never sold to advertisers or any third party — not ever.

Encryption at All Times

256-bit SSL encryption is active across the website and app. Your data is protected both in transit and at rest.

Your Control

From your account settings, you can view your information, request corrections, or ask for it to be deleted. You have full control over your data.

Defined retention periods

A defined retention period applies to each type of data. Unless required by law, data is deleted once it is no longer needed.

Marketing opt-out

You can opt out of promotional emails or SMS at any time. All marketing communications are entirely optional.

1

What Information We Collect

When you register, make a deposit, or get in touch with support on 91 Clu, various types of information come our way. This data can broadly be grouped into three categories.

Identity Information: Information you provide at registration — full name, date of birth, phone number, and email address. For KYC verification, national ID or passport details.

Transaction Details: Deposit and withdrawal amounts, dates, and payment methods used. bKash or Nagad numbers — though full numbers are never stored, only the last few digits.

Usage data: Pages you visited, time spent, device and browser used, and your IP address. This data is used to improve the platform and ensure security.

  • Name, phone number, date of birth — required for registration
  • Identity information — for KYC verification
  • Transaction history — for financial security
  • Device and browser information — for fraud prevention
  • Full payment card numbers are never collected
  • Your location (GPS) is not tracked
2

Why and How Your Information Is Used

91 Clu collects your information only for specific purposes. Each purpose has a clear and reasonable basis, as outlined below.

The most fundamental reason is service operation. Without your name and phone number, we cannot create your account, maintain your betting records, or send you your winnings. This information is essential for 91 Clu to deliver its core services.

Security and fraud prevention is another key reason. IP addresses and device information are used to detect multiple accounts belonging to the same person, block bots, and flag suspicious transactions. This isn't just for 91 Clu — it's to keep all members safe.

Certain data must be retained as a legal obligation to comply with AML and KYC policies. This information may only be shared at the request of a regulatory authority or by court order.

Marketing communications

During registration, you can opt in to receive bonus and promotional offers. If you decline, no marketing messages will be sent. You can change your preference at any time from your profile settings.

3

Who your information may be shared with

91 Clu never sells your data. However, to keep our services running, limited information may be shared with trusted third parties — each of whom operates under strict confidentiality agreements.

Third parties What data is shared Sold?
Payment Providers (bKash/Nagad) Transaction amounts and reference numbers No
KYC Verification Provider Identity document details, for verification purposes only No
Cloud server provider Encrypted Data Storage No
Fraud Detection Service IP address, device fingerprint No
Legal authorities Information required by court order or investigation Legal Obligation

Important: Each third party listed above receives only the minimum data necessary for their specific function. For example, payment providers cannot see your betting history, and KYC verifiers cannot access your wallet balance.

4

How your information is kept secure

91 Clu uses industry-leading technology to protect your data — not just when it's stored, but during every transmission as well.

All communication on the website and app is encrypted using TLS 1.3. Data stored on our servers is secured with AES-256 encryption. Passwords are never stored in plain text — only a hashed version is kept, meaning even 91 Clu staff cannot access your password.

Account access is restricted. Only staff with specific roles can view specific data. All access is logged and regularly audited. An automated alert system activates whenever suspicious access is detected.

In the Event of a Data Breach

In the event of a data breach, 91 Clu will notify all affected members within 72 hours. Immediate steps will be taken to minimize harm, and full details of the incident will be disclosed.

5

How long your information is retained

91 Clu does not retain any data longer than necessary. Each category of information has its own defined retention period.

Identity information is retained for as long as your account remains active. Following account closure, personal data is generally deleted within 30 days. However, transaction records may be kept for up to 5 years due to legal obligations under AML policy.

Marketing-related data is deleted or deactivated immediately upon opt-out. Browsing data collected for analytics is automatically deleted after 365 days.

  • Account information: while active + 30 days after closure
  • Transaction records: up to 5 years as required by law
  • Betting history: 1 year after account closure
  • Browsing logs: automatically deleted after 365 days
  • Marketing data: deactivated immediately upon opt-out
6

Cookies & Tracking

The 91 Clu website and app use cookies. Cookies are small text files stored in your browser. They keep you logged in, remember your preferences, and help improve site performance.

Cookie type Purpose Can It Be Disabled?
Essential Login sessions and security tokens — the site cannot function without them No
Analytics Most-visited pages and loading speeds — for service improvement Yes
Marketing Displaying relevant promotional offers and vouchers Yes

You can disable non-essential cookies at any time from your browser settings. Please note that turning off analytics cookies may cause some features to not work as expected.

7

Your Rights

91 Clu believes you have full ownership over your personal data. You may exercise any of the rights below at any time.

Right of access

You can request to see what information 91 Clu holds about you. Submit a request to support and the information will be provided within 30 days.

Right to Correction

You may request corrections if any of your information is inaccurate. Most details can be updated directly from your profile settings.

Right to Erasure

You may request account closure and deletion of your data. Everything will be removed except information we are legally required to retain.

Right to Portability

You can download your betting history and account information as a single file. Simply request it through Support.

Right to Object

You can object to your data being used for marketing purposes at any time. Opt-outs take effect immediately.

Right to Restrict Processing

If you wish to restrict how your data is processed for specific purposes, please contact support. Reasonable requests will be considered.

To exercise any of these rights, email us at support@91clu.best or contact us via live chat. Most requests are completed within 7 business days.

8

Minors & Policy Changes

91 Clu is strictly for users aged 18 and above. We do not knowingly collect data from minors. If such data is ever collected, it is deleted immediately and the associated account is closed. If a parent or guardian believes their child's information may be on the platform, please contact us at support@91clu.best.

91 Clu updates this privacy policy from time to time. For significant changes, you will be notified via SMS to your registered phone number or through an in-app notification. Continued use of the platform after any changes constitutes acceptance of the updated policy.

The latest version of this policy is always available on this page. Check the "Last Updated" date at the top of the page to see when the policy was most recently revised.

General Enquiries

To take part in daily check-in or free spin activities, simply log in to the app or website each day. After logging in, a banner or card will appear on the home page or in the "Bonus" section — just tap or click it to collect your daily reward. In some cases, placing at least one bet that day may be a condition — this will be stated in the individual offer's details. With push notifications enabled, you'll receive a daily reminder if your daily bonus hasn't been claimed. Checking in on consecutive days may increase the reward value, which is part of 91 Clu's streak system.

The minimum bet amount on 91 Clu generally starts from ৳10, though this may vary depending on the betting market — certain special markets may have a minimum of ৳20 or ৳50. Maximum bet limits are also set per market and depend on your account verification level. If you enter an amount below the required minimum on the bet slip, the system will automatically alert you. For accumulator or combo bets, the same minimum applies to each individual leg. For more details on minimum limits, check the "Betting Rules" section at the bottom of the betting page or ask via the Support chat.
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