91 Clu FAQ – Common Questions & Answers

There are a few common reasons why the app may not open or keeps closing, and each has a simple fix. Start by fully closing the app and reopening it. If that doesn't work, try restarting your phone.

Update Issues: An outdated version can often cause the app to stop working. Go to Settings → Apps → 91 Clu to check your current version number, then download and install the latest APK from 91clu.best/app. If an update option is available on the Play Store, use that instead.

Clear Cache: Go to Settings → Apps → 91 Clu → Storage → Clear Cache. Your account won't be logged out as long as you don't clear the data.

Storage or RAM issues: If your phone has less than 1 GB of free storage, the app may not run properly. Delete any unnecessary files. If the problem persists, uninstall and reinstall the app — you will not lose any data as everything is stored on the server.

If nothing works, access 91clu.best through your browser as a temporary workaround and report the app issue via the support chat.

No, not at all. 91 Clu is strictly for users aged 18 and above. A date of birth is required during registration, and the system automatically verifies your age — if you are under 18, the registration process will not go through.

Even if someone manages to create an account using a false date of birth, they will still need to submit a National ID or passport during KYC verification — which is mandatory before any withdrawal. If the document reveals the user is underage, the account will be closed and any deposited funds will be returned.

91 Clu takes the protection of minors seriously. If you suspect that an underage family member is accessing the platform, please contact us at support@91clu.best and we will take the necessary action.

Yes, 91 Clu offers betting on over 100 sports — not just cricket, but also football, tennis, badminton, basketball, volleyball, e-sports, and more.

To place a bet on football: After logging in, select "Football" from the left menu or the home page. You'll find matches from the Premier League, La Liga, Champions League, Bundesliga, and the Bangladesh Premier League. Each match offers 50+ betting markets, including match result, handicap, over/under goals, half-time/full-time, and correct score.

Live Football Betting: Head to the Live tab during a match to watch odds update in real time. Odds shift quickly after a goal — that's what makes in-play betting so exciting.

Minimum bet starts at ৳10. In addition to single bets, you can combine multiple matches into an accumulator bet, where each win multiplies with the next odds — potentially leading to much larger payouts.

91 Clu's Live Casino section lets you play in real time with live dealers via video stream — just like sitting at a real casino table. The main games available are:

Baccarat: The most popular option. Bet on the Player or the Banker. Minimum bet is ৳100. A single round wraps up in just 30–60 seconds.

Roulette: Both European and American versions are available. Bet on numbers, colors, or groups.

Blackjack: A strategy game where you aim to get as close to 21 as possible against the dealer. Return rates are higher with experience.

Live Shows: Dream Catcher and similar game shows where a large wheel determines wins and losses — simple, fun, and easy to follow.

To get started: after logging in, go to the "Casino" tab → select "Live Casino" → click on your preferred table. As long as you have a balance in your wallet, the game begins immediately. If it is your first time, start with a low-stakes table.

91 Clu's VIP program has five tiers — Bronze, Silver, Gold, Platinum, and Diamond. Points are earned automatically with every bet you place, and your tier rises as your points increase.

How points are earned: Earn 1 point for every ৳1,000 in betting volume. Point rates are slightly higher for Live Betting and casino games.

Benefits by Tier:
• Bronze (0–499 points): Monthly bonus of ৳500 and a birthday gift.
• Silver (500–2,499): 5% cashback and fast withdrawal processing.
• Gold (2,500–9,999): 8% cashback, weekly bonuses, and priority support.
• Platinum (10,000–49,999): 12% cashback, a personal account manager, and exclusive event invitations.
• Diamond (50,000+): Highest cashback, custom bonuses, VIP lounge access, and maximum withdrawal limits.

Your tier doesn't reset monthly — however, 3 months of inactivity may result in dropping one level. You can check your VIP status under the "Rewards" tab on the dashboard.

Some details can be updated directly from your profile, while others require contacting support.

You can update these yourself: Go to Profile Settings → "Personal Information" to update your display name, email address, and notification preferences on your own.

Change Mobile Number: This can't be done directly, as your number is linked to OTP verification and payments. To change it, contact support with both your old and new numbers. You may be asked to provide a photo of your National ID for identity verification. Updates are typically processed within 24–48 hours.

Change Full Name: Your name can be corrected through support before KYC verification is complete. Once KYC is done, the name cannot be changed — so make sure to enter your correct name at registration.

Contact Support: Send a message via live chat or to support@91clu.best. Use "Profile Update" as the subject so your request reaches the right team quickly.